Lush Cosmetics Oxmoor Center - Louisville, Kentucky

Tee Renne

I love this place. It smells AMAZING and they use great ingredients in their products. The employees always make you feel welcomed and they do a great job at helping you find anything you need.

Brayach Dragonbane

As someone who needs to take better care of myself and a bit of feel good this was a shocking delight. Caylee was an utter angel guiding me through the world of lush cosmetics from bath bombs to soaps... I'm in love with not sleepy shower bombs. Shelby is also a delight, friendly as they get. Apparently Caylee is management, I love that she is right there to help her team and customers!!!

Damon Vlad

Been there a few times everyone is great. Especially Caylee she’s management. She is absolutely awesome at her job. She’s right there if you need any help. She’s very knowledgeable and understanding.

Blake Widrick

Great experience 12/10 Danicka was fantastic and extremely helpful. Especially since I can be a picky customer. Help me find exactly what I didn’t know I was looking for. This will definitely be my new favorite lush store and I’ll be coming back very often

Zack

It's a lush! Probably the same as every other Lush you may have been to.

If you haven't been to Lush, it has a ton of bath bombs, oils, soaps, scrubs, face masks, etc. Bath bombs are the main attraction. They are on average around 6 to 8 dollars each but they are big, smell good, and usually a higher quality than most places (like a Walmart).

Did not enjoy being pestered by the saleslady there for almost our entire visit but it's a mall so.

Kathy

Amazing customer service and top of the line products. Thank you so much Danica (I hope my spelling is correct). This was my first time in the store and Danica’s knowledge and upbeat helpfulness made my last minute shopping a joy. Having received Lush products before as gifts(skin cleanser and bath bombs), I knew that I loved the quality, fresh ingredients, and the smells(I’d go back to the store just to smell everything—seriously!). I may have kept a couple of my gift purchases for myself;)

Norm McGlone

Lush has eliminated in-store shopping, reduced its operating hours and eliminated a couple days a week from its schedule.

I placed an order online for in-store pick up, reviewed the store hours listed in the email to those on the website (as the email suggested) only to arrive and find the store locked up and the lights off.

I called the store and was advised that they were having a management training meeting and to return later to pick up the items I had purchased.

"We've implemented a system to keep you safe and get your goodies quickly," their email said.  Well, thanks for making me make an entirely unnecessary second trip into the mall today.

Not only did this contribute an increase in the risk of my safety, but was an incredibly disrespectful way to treat those bothering to contribute to the continued existence of your business.

This was my first experience shopping at Lush, and now my last.

Katrina Lowry

The sales associate was very informative. I plan on going back because it's a handmade store and I saw more items I want. I also appreciate the free sample gift.